Issued: May 2026
1. Introduction
Grip Systems ("we", "us", "our") is committed to protecting your personal data and respecting your privacy.
This policy explains how we collect, use, and safeguard personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Scope
This policy applies to all personal data processed by Grip Systems, including data relating to employees, customers, suppliers, and other business contacts.
3. What Data We Collect
We may collect and process the following personal data:
- Contact details (name, address, email, telephone)
- Employment information (role, history, internal records)
- Financial data (payment and transaction details)
- Communications (emails, calls, correspondence)
4. How We Collect Data
We collect personal data through:
- Direct interactions (forms, enquiries, contracts)
- Digital channels (email, website use)
- Third parties (e.g. references, compliance checks)
5. How We Use Your Data
We use personal data to:
- Deliver products and services
- Manage contracts and business relationships
- Operate and improve our business
- Meet legal and regulatory obligations
6. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests of Grip Systems
7. Sharing Your Data
We may share data with:
- Trusted service providers and partners
- Professional advisers and regulators
- Authorities where required by law
- Parties involved in business restructuring or sale
All third parties are required to respect data security and process data lawfully.
8. Data Retention
We retain personal data only as long as necessary, including:
- Employment data: duration of employment + statutory period
- Customer data: duration of relationship + statutory period
- Financial records: in line with tax and accounting requirements
Data is securely deleted or destroyed when no longer required.
9. Data Security
We implement appropriate technical and organisational measures, including:
- Access controls
- Data encryption
- Regular security reviews
Staff are trained in data protection and information security.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure (where applicable)
- Restrict or object to processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Commissioner's Office
11. Contact Us
For any questions or to exercise your rights, contact:
Data Protection Officer
Grip Systems
If you want this adapted further, I can:
- Add cookie policy + website tracking wording
- Insert registered address / company number
- Or tailor it for Interpack lead capture / Performance Lab data collection (which would be smart given your setup)